People Operations Specialist

The Company:

FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the worlds top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

About the role:

Our People Operations (HR) team are dedicated to delivering the best possible service to our employees and customers with an above and beyond mentality. As the People Operations Specialist (HR Business Partner), you will provide HR expertise and support to our Ground Operations across all South Australia and Northern Territory sites. 

The successful candidate will be based at Marleston and should be prepared to travel to Burbridge Business Park when required.

  • Provide people operations excellence to both employees and the leadership team on employee relations matters 
  • Support the local People Operations team through key people initiatives, projects and daily business activities
  • Develop and maintain HR knowledge and understanding of relevant FedEx principles, processes, tools and best practice
  • Provide specialist employee relations advice proactively and be a true partner by assisting in developing appropriate solutions for people issues
  • Build and develop strong lasting stakeholder relationships with key departments across the business by providing accurate, timely and appropriate advice
  • Support the People Operations Specialist for NSW and build a strong working relationship with them in order to provide a unified HR Support structure across the Ground network

Experience required:

  • Minimum 5 years’ human resources experience
  • Bachelors’ degree or equivalent
  • Experience operating in a complex industrial environment
  • Experience working with unions on people matters is mandatory
  • Ability to interpret industrial instruments

In addition to the essential experience, the following traits are desirable:

  • Ability to operate in a fast moving, dynamic and fast-moving environment
  • Ability to connect with all levels of the organisation from Senior Managers through to Couriers
  • Drive to further your HR aptitude with FedEx through learning and development to ensure prosperous career progression
  • Reliability with a can-do attitude and the willingness to go above and beyond for the customer
  • Commitment to the Purple Promise ‘I will make every FedEx experience outstanding’

Philosophy & Culture

Our People-Service-Profit (PSP) philosophy drives all that we do. We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for our business to be successful. Our success in the industry is attributed to our people. Through our PSP philosophy, and the four values that underpin our culture – Caring, Results, Order and Learning - we have a work environment that encourages employees to be innovative in delivering the highest possible quality of service to our customers; that cares for our employees’ wellbeing; and, that recognises and values the contributions of our staff, both individually and in teams.


Career Mobility and Development - When you join TNT/ FedEx, you’re joining a team with possibilities that literally span the world — from opportunities for advancement and location transfer, to training and leadership programs.

  • Attractive Compensation and Benefits Package - We offer competitive salary, bonus, and 10% Superannuation, Tuition Assistance, Car Parking on-site, opportunities for flexible work arrangements, and programs to support well-being

We are a supportive, caring and passionate team of professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today.

Apply Now

Permanent Full Time

Job no: SA HRBP

Location: Marleston

Closing Date: 19/12/2021