The Company:

TNT and FedEx officially joined forces on 25th May 2016. A combined FedEx and TNT will enable us to more effectively grow and compete, to better meet the evolving needs of our customers and the global marketplace. For our future team members, as part of one of the strongest transportation and logistics companies in the world, this means more opportunities to grow, learn and succeed. As we continue to grow, learn and succeed. As we continue to combine the strengths of the companies, we have exciting and challenging opportunities for new, talented team members in our TNT Planning & Engineering Team. 


As TNT is part of the FedEx family of companies, this role will support the operations of both FedEx Express and TNT in Australia and will be based at TNT's Redbank or Eagle Farm depot. 


The Position

This role will report into our Process Engineering Manager based in Sydney, developing and implementing operations plans and programs and assisting in manpower, system or network planning projects with the objective to ensure service and operations excellence, increase revenue and enhance customer experience. To be successful, you will be an autonomous and resilient self-starter dedicated to TNT & FedEx productivity and service goals.

Key Responsibilities:

  • Develop and review volume forecast, manpower and operating plans to attain service and productivity goals.
  • Interpret data on historical trends of staffing, conduct operational and cost impact analysis for new programs/services and market/operational expansion
  • Analyse, recommend and implement ways to improve service and cost performance within the responsible area, research and benchmark best practices
  • Identify needs, develop and implement contingency plans within the service areas for crisis management or long-term usage in order to     minimize risks, costs and operational impact to APAC operations and protect FedEx’s employees and properties.
  • Build and maintain strong relationships with key stakeholders across the department and wider business

Skills & Experience 

  • Bachelor’s degree in Industrial Engineering, Systems Engineering, Computer Science or related discipline
  • Demonstrated analytical, conceptual and planning skills
  • Relevant computer modelling and design skills preferred
  • The ability to work unsupervised
  • Proven ability to work collaboratively within a team environment
  • Excellent communication skills and the ability to communicate effectively at all level

In addition to the essential experience, the following traits are desirable:



We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.

  • Safety Above All Culture
  • Career development opportunities
  • A positive working culture, with our People-Service-Profit philosophy – putting our people first!
  • We care for our employee’s well-being and value their contributions to our company

We are a supportive, caring and passionate team of professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today.

Apply Now

Permanent Full Time

Job no: HZDN037460

Location: Brisbane North, Redbank Plains

Closing Date: 27/09/2020