Join the FedEx Team – Where Your Career Moves Forward!

Position Title: Deputy Manager Operations
Location: Hume ACT 2620
Job Type: Permanent Full-Time

Why Join FedEx?

• Annual bonus scheme
• 20 days paid annual leave + 10 days personal leave per year
• Career growth with a global leader in logistics – 500,000+ employees worldwide
• Stable shifts & true job security – Monday to Friday work

About the Role

We are seeking an experienced Deputy Operations Manager to support and enhance our national warehouse and transport operations. This role is critical in ensuring operational excellence, regulatory compliance, strong customer outcomes, and effective cost control across warehousing and fleet operations.

Reporting to the Senior Manager Operations, you will work closely with Operations, Sales, HR, and Customers to deliver safe, efficient, and high-performing logistics services while meeting key financial and service KPIs.

Key Responsibilities

• Oversee warehouse operations to meet customer requirements and KPI targets
• Support national warehouses and transport stations to achieve on‑time delivery
• Drive productivity, service quality and continuous improvement
• Lead drivers, warehouse and admin teams (rosters, performance, training)
• Ensure appropriate staffing and partner with HR on recruitment and retention
• Ensure compliance with WHS, transport and fatigue regulations
• Promote a strong safety culture and address incidents and risks
• Coordinate fleet maintenance, compliance and vehicle allocation
• Improve route planning, depot efficiency and transport performance
• Work with Customers and Sales to deliver high service standards
• Manage client issues, delays and escalations
• Manage labour, fuel, ETIME and depot costs
• Understand P&L drivers and meet weekly and monthly financial targets

What We Need

• Full work rights in Australia
• Ability to pass criminal history check
• Proven leadership and people management experience in fast‑paced environments
• Strong decision‑making and problem‑solving capabilities under pressure
• Solid understanding of Chain of Responsibility, warehouse operations, and supply chain compliance
• Strong organisational, time management and financial acumen to meet operational targets

Minimum Education

Bachelor’s degree or equivalent in any discipline.

Minimum Experience

At least five (5) years of relevant work experience.

What’s in it for you?

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, and cross-functional projects – we make sure you have everything you need to become anything you want to be.

Whether it’s professional courses or on-the-job learning. Leadership development or technical skills and training. Tutoring, coaching, or mentoring. The depth and breadth of learnings are boundless with free in-house training & development programs and paid tuition assistance.

• Health & wellness, employee assistance, and rewards and recognition programs.
• Special employee discounts on computers, electronics, health insurance, travel packages, and much more…

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state, or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. 

Interested to join Team FedEx?  

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. 

If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together. 

Apply now

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