About the role:

The duties of the role are varied but vital as it enables us to deliver on our customer service promises day in and day out. Enjoy the office environment whilst also being able to keep fit assisting with some warehouse duties.

Your Specific Tasks:

• General administration and office duties
• Control Agent & Outside Hire Administration, taking responsibility for maintaining all compliance & inquiries
• Report on weekly Service Quality KPI’s
• Ensure a high level of customer service is provided to all internal and external clients
• Coordinate and maintain personnel files and any other HR/Recruitment documentation as required
• Maintain, monitor and create forms and register for document control 
• Co-ordinate conferences, meetings and training sessions liaising with relevant management and staff

Attributes/Competencies:

• Attention to detail
• Analysis and problem solving skills
• Excellent communication skills
• Self motivated and comfortable with a high level of autonomy
• Ability to multitask and meet deadlines
• Enthusiastic, motivated and determined
• Enjoys the versatility of office and warehouse work

Preferred experience:

• Advanced computer skills especially in MS Office (in particular Excel - generating and running reports)
• Experience working in similar administration role

The Philosophy

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

The Culture

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

The Mission

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

The benefits

• Safety Above All Culture
• Career development opportunities
• A positive working culture, with our People-Service-Profit philosophy – putting our people first!
• We care for our employee’s well-being and value their contributions to our company

We are a supportive, caring and passionate team of operations professionals and we pride ourselves on our high performance, high integrity culture. If this position and our working environment sound like the right fit for you, then do not wait and please apply today.